DATA CENTRE PREDICTIONS
to successfully adapt to the new situation
and continue to do so.
3. What are you doing to
overcome these challenges
and meet demand?
Currently, we’ve provided all of our
employees working remotely with the
necessary tools to allow them to continue
their day-to-day work. Within the data
centres themselves, we’ve taken extra
care and attention towards implementing
measures that allow us to protect the
premises, so for example, cleaning on
a daily basis, disinfecting surfaces with
special solutions, as well as providing
our staff with masks and caring for their
well-being on a daily basis. We believe
that this will allow our employees to
continue their shifts, monitor the DC
infrastructure and, in general, the facilities.
This is similar to what we generally do
for the FOC (Facility Operation Centre)
and NOC (Network Operation Centre), so
essentially, it’s an extension of what we’ve
already been doing here.
On the ground itself, we have a minimum
essential number of staff who carry
out their work flawlessly and follow
the national provisions offered by the
government, such as maintaining the one/
two metre physical distance between
people. More crucially, as a business, we
have the skills and experience necessary
to make the company work even in a
different configuration that we’re not used
to on a day-to-day basis. That’s why we
keep on considering new solutions and
tools to meet the possible needs.
4. Are you noticing other trends?
We’re also noticing a trend from
companies requesting services related
to online identification and certification,
such as digital signatures or remote
digital signatures, as well as certified
electronic email systems, which makes
it possible for companies to send emails
with legal value equivalent to that of a
registered letter with return receipt – we
call this PEC.
These tools are simplifying the everyday
life and procedures, thanks to the
digitisation of processes, so we’re seeing
that customers and users, in general, are
becoming more accustomed to using
these services and continue to request
them because they are useful to operate
remotely and allows normal business
workflow operations to run smoothly. ◊
A BIG
CHALLENGE
FOR US, AS A
BUSINESS, IS
MAKING SURE
THAT OUR STAFF
ARE PROVIDED
WITH ALL
POSSIBLE AND
NECESSARY
TOOLS AND
METHODS
TO SUPPORT
REMOTE
WORKING.
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