Intelligent Data Centres Issue 19 | Page 36

FEATURE THE ONLY WAY TO AVOID BUSINESS DISRUPTION IS TO DRIVE CHANGE YOURSELF AND EMBRACE THE CHANGES PLAYING OUT IN YOUR INDUSTRY, QUICKLY. Stephen Green, CTO, NTT Ltd. UK&I, explains how this issue is directly impacting the data centre industry and how it can be overcome. Up until now, many companies have been complacent when it comes to undertaking Digital Transformation initiatives. Prior to the pandemic, our research found many Digital Transformation projects were stalling due to a ‘hesitancy gap’, with over half of enterprises admitting their projects were always or regularly delayed as a result of too many barriers to overcome. There are a myriad of Digital Transformation blockers contributing to this ‘hesitancy gap’, including cost constraints, reluctance to move out of comfort zones, corporate complacency, lack of energy and corporate culture, among others. These factors have made it extremely difficult to accomplish change in a business – and often it’s the cultural elements that lead to failed projects. The current global health crisis, however, has forced organisations to respond and adapt rapidly to become digital-first. Interestingly, over the last few months, strategic decisions have been made quickly and as a result, we’ve seen businesses embrace change and new technologies. How Digital Transformation is driving change in the data centre industry From a data centre perspective, a key step in our clients’ Digital Transformation projects involves migrating to purposebuilt facilities that host Software-as-a- Service (SaaS) and cloud services. Many organisations are leveraging this transition to redesign and enhance their application landscape. In doing so, they are able to service their clients and partners through digital interfaces which, in turn, improves responsiveness and the client experience. Another driver behind moving towards purpose-built facilities is the ability to accomplish new levels of scale and agility which may not have been possible within an organisation’s own facilities. Due to the impact of the pandemic, this conversation has been heightened. Within these discussions, fundamentally different approaches to Business Continuity and resilience have come to light. Many organisations, for instance, moved all their employees to work from home instead of the Disaster and Business Continuity sites 36 Issue 19 www.intelligentdatacentres.com