Intelligent Data Centres Issue 19 | Page 63

UNCOVERING THE LAYERS Walid Nasri, Project Manager of the Corporate IT Infrastructure team at Coficab, said: “After a 15 or 30 minute downtime, we start to receive telephone calls in droves to the IT team, demanding that we restore IT service availability as soon as possible for production to resume with minimal impact. It is our daily life. “When downtimes longer than 30 minutes occur – and they do sometimes – they partially affect our production process and may even lead to a delivery stop in the most extreme cases. “They also affect the company’s reputation and financial situation, as customers may demand penalties or reimbursement of transportation costs, which represents considerable sums of money.” The main mission of the IT team is to ensure data availability, integrity and security, and the recovery after incidents as soon as possible. This situation was made even more complex by the distributed nature of data backup management on Coficab’s various production sites. “Initially, each of our sites operated with its own backup solution and strategy, without any resembling another. This was a huge waste of time, money and efficiency for us,” said Benzid. As a result of its international expansion and the growth of its business, Coficab has decided to standardise its backup strategy across all its 13 sites, in order to put an end to this management complexity. The Veeam solution After a quick audit of the backup solutions available on the market, Veeam was able to make the difference by its ability to provide the most appropriate technical response to Coficab’s initial problems thanks to the speed, reliability and efficiency of its solution. As Veeam was already used on 70% of Coficab’s sites, the IT teams have had the opportunity to test and approve its benefits over time on many occasions and to welcome the quality of the support offered by Veeam, whether in www.intelligentdatacentres.com Issue 19 63