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59.4 %

© 2022 JumpCloud , Inc . All rights reserved .

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INFOGRAPHIC

umpCloud , a leading US

Prioritising and solidifying IT models

Other key findings highlighted IT budget expectations for next year :

• 74.2 % expect an increase

• Some ( 20.4 %) expect that it will remain the same

• A small proportion ( 5.4 %) expect a decrease

The report also found that the majority of respondents ( 48.9 %) said 10 – 25 % of their yearly IT budget goes towards licensing , while 3.6 % said that more than 75 % of their budget goes towards licensing .

From April 2021 – June 2022 , there was a major change in how and where employees worked . In April 2021 – during the pandemic – 40 % of employees were reportedly in-office , whereas in June 2022 , this number was nearly 50 %. Remote working increased to over 30 % in October 2021 , before decreasing in June 2022 .

These figures may be down to remote working making it harder for employees to follow reliable security practices . The report also found that :

• Only 36.6 % believed their accounts were centrally managed ; security measured being controlled by IT at all times

• Some ( 17.1 %) said that all accounts were unmanaged with security policies strictly enforced

• 13.4 % said security measures were encouraged but not mandated

Businesses are investing in support for IT

When asked to what extent does a Managed Service Provider ( MSP ) play a role in your IT programme , the survey found :

• 37.9 % of respondents said they use an MSP to support the internal IT team

• 27.1 % use one MSP to completely manage IT

• 22.5 % don ’ t use an MSP but are considering one

• 12.5 % don ’ t plan on using one

The biggest focus of tech stack and IT vendor management is security

When asked what the biggest challenges for IT teams had been since April 2021 , respondents said :

• Security ( 59.4 %)

• Device management ( 48.1 %)

• Migrating workers to hybrid or remote work ( 47.8 %)

• Ongoing remote worker management ( 45.5 %)

• Cost of solutions required to make remote work happen ( 40.3 %)

Regarding security , respondents cited network attacks ( 39.7 %), ransomware ( 30.9 %) and software vulnerability exploits ( 30.6 %) as their top three concerns .

Overall growing need for technology unification

Looking into how many tools or applications organisations use to manage the employee life cycle and the various tools needed to do their job , the survey found that :

• The majority of respondents ( 42.7 %) use between two and three

• 20.5 % use between three to four

• Only 18 % use one to two

The survey also found that a very small number ( 1.2 %) use none , while 17.6 % use four or more . �

2022 IT Stack Unification Statistics and Trends

In a 2022 survey of IT professionals that work in a variety of small to medium-sized enterprises , a trend was discovered — a growing need for technology stack unification . Check out some of the data that explains the reasons behind this need , IT ’ s primary focuses , and the obstacles that IT departments are facing .

Prioritizing and Solidifying IT Models

Over the next year , I expect our IT budget to :

Increase Decrease

Remain the same

What percentage of your yearly IT budget goes toward licensing ?

Less than 10 %

10 – 25 % 25 – 50 % 50 – 75 %

More than 75 %

Additional security measures generally mean a more cumbersome user experience .

Overall Growing Need for Technology Unification

21.3 %

21.2 %

I would prefer to use a single solution / tool to do my job over managing a number of different solutions .

25.4 % Agree or strongly agree

What percentage of your work hours are spent communicating with vendors ?

13.5 %

25.7 %

Remote work makes it harder for employees to follow good security practices :

5.6 % 2022 2021

2.8 %

14.4 %

1 %

53.9 %

The biggest challenges for IT teams since April 2021 have been :

15.2 %

20.8 %

Have labor shortages been an issue for your business ?

26.2 %

74.6 %

22.3 %

38.4 %

27.9 %

Strongly agree Agree Neutral

15.2 %

20.8 %

Disagree

20.4 %

To what extent does a Managed Service Provider ( MSP ) play a role in your IT program ?

Biggest Focus of Tech Stack and IT Vendor Management is Security

48.1 % 47.8 % _{45 . 5 %}

5.6 %

9.9 %

25.2 %

Strongly disagree

Businesses Are Investing in Support for IT

5.1 %

26.3 %

5.4 %

3.6 %

18 %

I consider employee experience to be an important factor in making IT solutions purchasing decisions .

40.5 %

22.5 %

18 %

40.5 %

74.2 %

12.4 %

48.9 %

12.5 %

27.1 %

Serious business limiter

Significant Somewhat Neutral Not at all

Disagree or strongly disagree

Less than 10 % 10 – 25 % 25 – 50 % 50 %+

How easy is it for your employees to access what they need ?

All accounts unmanaged ; security measures encouraged , not mandated

All accounts unmanaged ; security policies strictly enforced

Some accounts centrally managed ; security measures controlled by IT whenever possible

All accounts centrally managed ; security measures controlled by IT at all times

37.9 %

Strongly agree Agree Neutral

36.6 %

Security Device management

Migrating workers to hybrid or remote work

Ongoing remote worker management

Cost of solutions required to make remote work happen

Strongly agree Agree Neutral

Percentage breakdown of how employees work :

Totals equal more than 100 % because each percentage per category is an average between the US and the UK .

April 2021

October 2021

June 2022

Disagree Strongly disagree

Disagree

13.4 %

32.9 %

Strongly disagree

A

B

C

0 10 % 20 % 30 % 40 % 50 %

17.1 %

Remote Hybrid In-office

Use an MSP to support the internal IT team Use one MSP to completely manage IT Don ’ t use an MSP but are considering one Dont use an MSP and don ’ t plan to use one

The war in Ukraine has increased my organization ’ s focus on security .

How many tools or applications does your organization use to manage the employee lifecycle and the tools they need to do their job ?

Ex : Onboarding , device management , security tools , directory management , offboarding , helpdesk , etc .

17.6 %

20.5 %

On average , how many different accounts would you estimate employees need to do their job ?

What are your top three security concerns ?

5.2 %

12.3 %

23.9 %

39.7 %

Network attack Ransomware Software vulnerability exploits

1.2 %

21 %

18 %

42.7 %

5 %

12 %

28.2 %

19.4 %

39.2 %

What reasons keep you from consolidating IT products ?

0 10 % 20 % 30 % 40 % 50 %

32.5 %

31 %

50 %

3.5 %

1 – 2 3 – 5 6 – 9

30.9 %

35.7 %

10 – 15 15 +

36.9 %

37.7 %

24 %

15.2 %

A . No single product meets all of my needs B . I don ’ t want to be dependent on a single solution C . Too much existing infrastructure to unify

41.1 %

None

The JumpCloud Open Directory Platform helps IT teams Make ( Remote ) Work Happen ® by centralizing management of user identities and devices , enabling small and medium-sized enterprises to adopt Zero Trust security models . JumpCloud ^® has a global user base of more than 180,000 organizations , with more than 5,000 paying customers including Cars . com , GoFundMe , Grab , ClassPass , Uplight , Beyond Finance , and Foursquare . JumpCloud has raised over $ 400M from world-class investors including Sapphire Ventures , General Atlantic , Sands Capital , Atlassian , and CrowdStrike .

1 – 2 2 – 3 3 – 4 4 +

30.6 %

Learn more about how you can unify your technology stack and why it ' s the perfect time to do so . jumpcloud . com / solutions / it-unification

46.9 %

U . S . U . K . www . intelligentdatacentres . com

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