1 . YouGov / Oomnitza 2023 Snapshot Survey : Software , SaaS and Cloud Spend Optimization & Automation 2 . Gartner , Market Guide for SaaS Management Platforms , December 2022 , by Dan Wilson Et Al 3 . Gartner , How Cloud Adoption Will Increase Opex Budgets , May 2022 , by Chris Ganly and Michael Warrilow 4 . TechValidate survey of Oomnitza users , October 2022 GARTNER is a registered trademark and service mark of Gartner , Inc . and / or its affiliates in the U . S . and internationally and is used here in with permission . All rights reserved .
Enterprises waste 10 %+ of their annual budget on software , SaaS and cloud infrastructure
SAAS AND CLOUD MANAGEMENT Automation & Spend Optimization
When it comes to managing resources and expenditures , organizations need to streamline and improve processes
Increase in annual SaaS spend 2
of enterprises waste more than 10 % of their annual budget on software , SaaS and cloud infrastructure due to decentralized sourcing and management 1
Scope and Challenge
Increase in Cloud workloads from 2022 to 2024 3
SaaS apps per organization , IT only aware of one-third 2
omnitza , a leading provider
O of Enterprise Technology Management ( ETM ) solutions , has announced the results of its 2023 Snapshot Survey : SaaS and Cloud Spend Optimisation & Automation – a survey of 213 senior-level IT professionals – independently conducted by YouGov . The report provided insight into software , SaaS and cloud resource management , governance and process automation deficiencies .
The research discovered that half of the enterprises surveyed wasted more than 10 % of their annual budget on software , SaaS and cloud infrastructure . Furthermore , a third of respondents reported wasting between 10 %– 20 % of their annual application expenditures due to unused , unaccounted or mismanaged SaaS and software subscriptions and licenses .
While many organisations have instituted automated processes to manage SaaS and cloud , the majority ( 54 %) rated their workflows to govern authorised use and licensing of SaaS applications and cloud infrastructure only as ‘ satisfactory ’. Just 9 % of organisations expressed experiencing unplanned spending and budget issues due to immature or nominal process automation maturity .
“ Oomnitza ’ s research underscores the double-sided sword that cloud and SaaS represent ,” said Valerie O ’ Connell , Research Director at EMA . “ Anyone with a credit card can spin up resources . That ’ s great for adoption and ease of access , but it ’ s also a recipe for overspending . Cloud instances – that become abandoned – can keep racking up charges for underlying compute , network and storage resources . Effective process automation capabilities add much-needed control and optimisation of SaaS , software and cloud investments .”
Key findings of the report included :
• Only half of the respondents lost at least 10 % of their annual expenditures on software and SaaS applications , with 17 % losing at least 20 %.
• Over half of the respondents ( 53 %) reported spending more than 10 % of their annual budget on underused , unmanaged or unaccounted-for cloud resources ; 19 % wasted at least 20 %.
• The majority ( 63 %) reported that their organisation experienced unplanned cloud and SaaS expenditures and issues with varying workflow automation maturity .
• Only 29 % of respondents felt that their organisation had mature process automation for software , SaaS and cloud spend governance .
“ IT leaders must reduce spend and optimise resource use to survive the current macroeconomic climate ,” said Arthur Lozinski , CEO and Co-founder of Oomnitza . “ This research serves to offer greater insight into quantifying the amount of software , SaaS and cloud expenditure waste . It also underscores the need for enterprises to mature and expand their IT process automation capabilities to improve operational efficiencies . We ’ re living in an era where IT has to do more with less and that cannot be accomplished with manual ticket-based processes .” �
Software / SaaS
of organizations waste at least 10 % of their annual software and SaaS spend due to decentralized management
17 % more than 20 %
of organizations indicated mature process automation for SaaS and cloud infrastructure reclamation and optimization
Expenditure Waste 1
Process Automation Maturity 1
29 % 63 % 11 %
of respondents experienced unplanned cloud and SaaS expenditures and issues with varying automation maturity
To learn more about how to optimize software and SaaS , visit www . oomnitza . com / solutions / software-saas-management /
spent more than 10 % of their annual budget on underused , unmanaged or unaccounted for cloud resources
19 % at least 20 %
SaaS Management Process Automation From Discovery to Optimization
Oomnitza automates software and SaaS management processes 4
of large enterprises reported using mostly ad-hoc or manual processes to manage SaaS applications and cloud infrastructure
Automate software / SaaS lifecycle processes to improve utilization , reduce security exposures and eliminate wasteful spend .
Discover Classify Govern Manage Optimize
of customers struggled with time-consuming , manual processes for managing technology
• Discover managed and unmanaged SaaS apps
• Compile list of current employees and contractors
• Identify users assigned to various applications
• Categorize apps by functions , business units , etc .
• Understand user roles , licenses and contract assignments
• Compile usage patterns and user access metrics
• Enforce security policies for apps containing PII
• Track adherence to SOC 2 and other audit mandates
• Ensure license compliance to avoid over-provisioning
• Automate workflows for onboarding , offboarding and moves
• Automate reassignment and migration of app data & workspaces
• Provision optional apps based on user requests
• Reclaim and reassign orphaned licenses and inactive users
• Track utilization for accurate forecasting and procurement
• Eliminate unused and redundant licenses , rightsize renewals
of customers realized value from their Oomnitza investment in less than 9 months
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