THE MIGRATION TO DIGITAL HAS ALSO PUT MORE PRESSURE ON DATA CENTRES TO MAINTAIN CONTINUOUS SERVICE UPTIME . www . intelligentdatacentres . com
UNCOVERING THE LAYERS
Owen Miles , Field CTO , Everbridge
schedule , role and location – and can respond in one click to calls for action .
Automation allows them to utilise AIpowered incident matching based on historical fixes to solve active issues while simultaneously engaging with the wider business . Because it ’ s essential that data centres continue to operate while an IT incident or outage is resolved , lines of communication must be kept open between the digital teams and the rest of the business . The non-digital teams have digitised plans in place to continue operations during the incident to ensure the continuation of services .
Intelligent workflows
Digital operations platforms allow workflows and templates to be built from an intelligent and intuitive user interface . These enable data centres to automate on-call scheduling , reduce unplanned work , maximise resource utilisation and block redundant or false alerts . This way , teams are focused only on the highestpriority incidents .
If these bases are covered , data centres can accelerate their response as critical
THE MIGRATION TO DIGITAL HAS ALSO PUT MORE PRESSURE ON DATA CENTRES TO MAINTAIN CONTINUOUS SERVICE UPTIME . www . intelligentdatacentres . com
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