CHINTAN PATEL , CHIEF TECHNOLOGY OFFICER , CISCO UK & IRELAND
ZAHRA BAHROLOLOUMI , CEO OF SALESFORCE UK AND IRELAND
E D I T O R ' S Q U E S T I O N
CHINTAN PATEL , CHIEF TECHNOLOGY OFFICER , CISCO UK & IRELAND
Cisco welcomes the recommendations laid out in the ‘ AI Opportunities Action Plan ’ and is encouraged that the government has responded so positively to the proposals from Matt Clifford . Having a clearly defined roadmap is critical for the UK to achieve its ambition to become an AI superpower and a leading destination for AI investment .
We are at an inflection point with AI ; what we do now will shape the next decade and beyond . Advances in AI are changing how we live , work and engage with public services , but there are foundational aspects that we must address now – from the infrastructure these models are built on , to the security that is core in ensuring models work as intended and data remains secure , and the skills required in the workforce to truly benefit from this technology .
The promise of AI is immense , but we are still in its infancy with our most recent AI Readiness Index revealing that only 10 % of UK organisations are fully ready to capture AI ’ s potential .
ZAHRA BAHROLOLOUMI , CEO OF SALESFORCE UK AND IRELAND
Businesses in the UK are in a prime position to fully unlock the opportunities of AI , thanks to a strong innovation culture and risk-based laws .
That is why Salesforce chose the UK as the location of its first-ever AI Centre , building on our commitment to invest
US $ 4 billion in our UK operations to harness the transformational power of AI .
In the coming year we will see more and more businesses embrace innovative solutions such as agentic AI to tackle everyday tasks , but they need investment and expert guidance to unleash longterm value and productivity gains .
The AI Action Plan is a forward-thinking strategy to boost AI adoption and drive growth in the UK . We ’ re encouraged by the UK ’ s bold vision for AI and emphasis on transparency , safety and collaboration , which aligns with our commitment to build trusted AI solutions that empower organisations while safeguarding privacy and equity .
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