L A T E S T I N T E L L I G E N C E

In an era of integrated technology platforms, generative AI( GenAI), distributed organizations, and flexible work, organizations are reviewing, rethinking, and revising their approach to security and governance. This review must include document security.

This IDC InfoBrief reviews an oftenoverlooked aspect of an organization’ s security strategy: document security. IDC analysts spoke with three senior decision-makers to understand how they approach security and compliance at their organizations. This InfoBrief also includes a review of IDC’ s research related to organizational security in the era of flexible work models and GenAI.

Flexible Work Grows Alongside Security Concerns

Leaders believe that employee systems are more prone to hacking in flexible work models, and they find it challenging to mitigate security threats.

How would you describe your company’ s work model?

• Extremely flexible 25 %

• Very flexible 58 %

• Somewhat flexible 13 %

• Very little flexibility 3 %

83 % of organizations globally describe their work model as very or extremely flexible.

What are your biggest security concerns related to flexible work models?

• 48 % Exposure to hackers( e. g., malware propagation, account escalation)

• 38 % Risky employee behavior( deliberate or inadvertent data exposure)

• 34 % Unsecure / unmanaged devices( e g, personal devices)

• 33 % Compromised ability to monitor the security posture of work devices

• 33 % Trusting employees with the company’ s proprietary data at home

• 30 % Authenticity of end-user login identities �

PRESENTED BY

Ensuring Document Security

Navigating AI, Flexible Work, and Trust in a Connected World

Holly Muscolino Group Vice President, Workplace Solutions, IDC

Grace Trinidad, PhD, MPH, MS Research Director, Trust Measurement and Metrics, IDC

InfoBrief, sponsored by Adobe | January 2025

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