Intelligent Data Centres Issue 09 | Page 67

DEEP DIVE service) can be executed quickly. Perhaps the biggest obstacle today is old and slow procurement processes that delay the execution of business initiatives by months. We have to change the way we procure the technology that enables the business units. To overcome this, many large organisations are going to public cloud (where procurement/payment happens after the business service is already running) and are paying a high premium to do so, as their IT already has the economy of scale to make it more cost effective than the cloud. What they lack is the ability to gain the agility of a public cloud within their private cloud. To do that you have to revolutionise the cost of data infrastructure and its procurement models. Customers able to achieve both are able to ask the critical question: ‘What should be the demarcation line between my private and public cloud instances?’ instead of just putting everything that needs to be deployed quickly into the public cloud at a premium. www.intelligentdatacentres.com What are the region-specific challenges you encounter in your role? Unlike the US, where the single language/ single culture makes business easier, the EU is clearly federated into separate states. In many cases, organisations in one country will not accept a customer reference from another country despite the fact that the companies might be in the same vertical. A theoretical customer in Strasbourg, France, will often prefer a Paris-based reference from a customer in another vertical that is 400km away, rather than a customer in the same vertical 50km across the German border. That makes spreading innovation harder in the EU and slows down adoption of tools that enable the business to move faster. EVERYBODY IS TALKING ABOUT AGILITY, FROM THE BUSINESS LEVEL DOWN TO THE ENABLING IT TECHNOLOGIES. What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months? Most IT organisations are focusing more on automation. This is reflected in RFPs as well as in the demonstrations customers ask for. I think this is becoming a huge differentiator for companies who really invested in developing automation tools. IT departments don’t often have in-house developers, so they need their vendors to provide enterprise-grade off-the-shelf tools that enable them to automate without the need to get an advanced computer science degree. I think this trend will accelerate and we will see infrastructure specialists developing an ‘automate from day one’ approach more often. What advice would you offer somebody aspiring to obtain a senior position in the industry? I think the need to automate and become more agile dictates that we move away from thinking about each part of IT separately and start looking at business processes with a holistic approach. That means people can’t focus on one area only (network/storage/virtualisation) – we all need a wider understanding of our working environment that allows us to serve our business units better. People failing to develop this wider perspective will have a lower value for their organisations over time. ◊ Issue 09 0 67