E N D - U S E R I N S I G H T
Kyndryl ’ s focus on improving Bord Gáis Energy ’ s IT infrastructure will enhance end-customer experiences by ensuring less downtime , platform stability and faster resolutions .
In an economy recently challenged by higher energy costs , Kyndryl is committed to helping Bord Gáis Energy optimise existing customer experiences as much as possible , while supporting its overarching strategic objective of energising a greener , fairer future in which new digital services will be key to business growth .
Kyndryl , one of the world ’ s largest IT infrastructure services providers , recently announced the renewal of a three-year agreement with Bord Gáis Energy for extended Managed Services support for its hybrid cloud .
It will also work to migrate Bord Gáis Energy ’ s entire environment to the cloud and SaaS ( Storage-as-a-Service ), following the co-created
‘ Kyndryl | Bord Gáis Energy Strategic Technology Roadmap ’.
As part of the new agreement , Kyndryl will manage Bord Gáis Energy ’ s Microsoft Azure and private cloud environment , up to the operating system , along with providing Backup-as-a-Service ( through Microsoft Azure and onpremise ), Storage-as-a-Service and Compute-as-a-Service .
The new services will help Bord Gáis Energy reduce its data centre space and lower
CO 2 emissions , which aligns with Bord Gáis Energy ’ s journey to net zero by 2045 , while providing an IT infrastructure environment that will enhance Bord Gáis Energy ’ s end customer experiences .
Steve Martin , Technology Director at Bord Gáis Energy
This new deal builds on the work Kyndryl has already undertaken over the past three years with Bord Gáis Energy . The partnership has so far seen the successful migration of almost half of the company ’ s workloads to Microsoft Azure without any issues , reducing the number of overall IT incident tickets by using Kyndryl Bridge automation , while Kyndryl delivery teams have kept current systems running without any outages for the prior three years .
BORD GAIS ENERGY SET TO BENEFIT FROM KYNDRYL ’ S MANAGEMENT OF HYPERSCALER AND PRIVATE CLOUD ENVIRONMENT
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