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Eric Jimenez , Chief Information Officer , Artesia General Hospital , dives deeper into C1 ’ s recent infrastructure upgrades and how the partnership has ensured minimal effects on patient care .
C1 , a global technology solution provider elevating connected human experiences , recently announced Artesia General Hospital ( AGH ), a non-profit facility serving rural areas in Artesia and South Eastern New Mexico , has expanded its partnership through enterprise networking , cybersecurity and communications .
The hospital decided to replace its ageing infrastructure . It needed a partner to upgrade technology and bring a new data centre online in a way that did not result in any downtime , as this would have potentially put patients ’ lives at risk . The solution also needed to include modernising the hospital ’ s phone system to improve its reliability and allow it to use digital communication channels to improve patient experiences .
C1 , which has had a partnership with AGH for 10 years , began to work with the hospital to deploy the new infrastructure and phone system , starting with
C1 ’ s Infrastructure Managed Services ( IMS ), to prevent downtime .
For the data centre , phase one involved migrating the old server hardware and storage to the new servers and storage , a move the hospital , with the guidance of
C1 , completed successfully in the middle of the day with zero disruption . Phase two involved the migration of the firewalls and the network security gear .
Eric Jimenez , Chief Information Officer , Artesia General Hospital
How has the partnership with C1 developed over the 10 years leading up to this project , and how did that relationship influence the success of the migration ?
Over the years , Artesia General Hospital ( AGH ) has had multiple projects with C1 , and each time , C1 has proven to be flexible , nimble and responsive – everyone from the account managers to the implementation team , as well as the on-site techs .
ARTESIA GENERAL HOSPITAL ACHIEVES ZERO DOWNTIME FOR PATIENT CARE WITH C1 TECHNOLOGY
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